Last updated: 9/22/17
The Chantilly Lace Inc. operates http://www.chantillylace.com/. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using or registering on our Site, you expressly consent to our use and disclosure of your Personal Information in the manner described in this policy. As we continue to offer our visitors new and different types of content and services, we may modify our practices from time to time. Please check back frequently to ensure that you are familiar with our current policies and practices.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We do not collect Personal Information from children under 13 without parental consent. Personal Information may include, but is not limited to your name, mailing address, email address, phone number, credit card information or other data to help you with your user experience ("Personal Information"). This information is collected from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. You can access and update the contact information provided to us during registration, or modify your opt-out choices, by going to the member account online page or by contacting us directly using the contact information provided below.
We may use the information we collect from you in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To enhance existing features or develop new features, products and services.
- To improve our website usability in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your orders and transactions.
- To contact and follow up with you regarding inquiries (email or phone).
We may retain Personal Information provided to us indefinitely, or until such time that that you contact us to delete the collected information. In addition, we may share Personal Information with third parties to the extent reasonably necessary to: protect the security and integrity of our Website; to take precautions against liability; to respond to judicial process; or to the extent permitted under provisions of law, to provide information to law enforcement agencies or for an investigation related to public safety.
Like many site operators, whenever you visit our Site, your IP number is identified and logged automatically in our server log files, along with the time of your visit and the pages within our site that you visited. The purpose of tracking your IP address, and any other visitor's IP address is to calculate the usage levels of our Website, help diagnose problems with our Site's servers, and to administer the Site.
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the data that we collect. Google Analytics terms and policies may be accessed at: https://www.google.com/analytics/terms/us.html
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies are files with small amount of data, which may include an anonymous unique identifier, sent to your browser from a web site and stored on your computer's hard drive for record-keeping purposes.
Links to Other Web sites
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
The Chantilly Lace
922 University City Blvd.
Blacksburg, Virginia 24060
Phone: 540 951 5361